“You” means the user of our website and/or application.
“We” means Energy Mahanakorn Company Limited, juristic person registration No. 0105564046250
“Personal Data” means any information that can directly or indirectly identify a person under the personal data protection law.
“Sensitive Personal Data” means Personal Data relating to racial or ethnic origin, political opinions, cult, religious or philosophical beliefs, sexual behavior, criminal records, health data, disability, labor union information, genetic data, biometric data or any other data as may be announced by the Personal Data Protection Committee.
We collect information by using various technologies such as cookies, which are small files stored on your device that enable the website to remember each visit to the website or the way you use it (more information about cookies). The data we collect about you may be Personal Data that we directly collect from you or indirectly collect from any other source. These include:
Data you provide directly: We collect information that you provide to us, such as the information you enter or contained in documents you submitted when registering for the service, such as, information contained in national ID card, passport, power of attorney, birth certificate, house registration, adoption registration documents, court order as to parental responsibility, other documents indicating a parental responsibility over a minor user or the authority of a person to act on behalf of a user, information used to subscribe to EAAnywhere services and participation in the Website or Application activities, survey data, user account information, information that you have updated in your user account, information obtained from your contact with us or our team, including voice recordings from your communication with us or our team, contact details record, or other information obtained from the user account that we have reasonable grounds for believing that it is under your control, including but not limited to any information on the user profile page and service records such as name, surname, telephone number, national identification number, passport number, facial photo, date of birth, address, gender, and all your comments on the Website or Application (if any) to be stored in your account.
Data obtained from your use of the service and which may be collected from other sources: We collect information about the services you use and how you use them. This includes but is not limited to, information of the device you use for accessing the Website or Application, appointment information, treatment rights eligibility, payment records, and/or computer traffic data (log), contact information records and communications between you and other users, and log data, such as, unique device identifiers, IP address, device code and type, mobile network data, connection information, geographic location information, type of browser, web log data, referring website, records on use of Website, login log, transaction log, customer behavior, Application or Website access statistics, access time, search history, use of functions of the Website or Application and the information we collect through cookies or other similar technologies, as well as data about you that we collect from the Smart Device you use which you have authorized to connect with our Website and/or Application, which you have authorized the transmission of that data to our Website and/or Application in order for us to provide services to you.
The foregoing details are examples of information we may collect. We will collect your Personal Data only as necessary and will retain it for the period no longer than it is necessary for the purposes for which it was used as specified in clause 4, or for any longer period as required or permitted by law.
If you refuse to provide any Personal Data necessary for our provision of services or products that you request, we may not be able to offer or provide our products and services to you. This may affect the ability to enter into a contract with you or the performance of our contractual obligations that we have with you. This may also cause you any inconvenience in your access to our product or use of our service in whole or in part and may affect compliance with any applicable laws that we are subject to.
We collect Personal Data of minors, quasi-incompetent persons, and incompetent persons, only with the consent of their parents, curator or guardian (as the case may be), or only if permitted by law. If the consent is required, we have no intention to collect Personal Data from persons under the age of 20, without parental consent or as permitted by law, or from quasi-incompetent or incompetent persons, without the consent of the curator or guardian or as permitted by law (as the case may be). Under certain circumstances as prescribed by law, we cannot collect, use, and/or disclose Personal Data of minors, quasi-incompetent persons, and incompetent persons, without the consent of parents, curator or guardian. Therefore, if you are under 20 years of age, or a quasi-incompetent or incompetent person, you must ensure that you have obtained the consent of your parent, curator or guardian (where the consent is required). If we learn that we unintentionally collected Personal Data from persons under the age of 20, without parental consent or as permitted by law, or from quasi-incompetent or incompetent persons, without the consent of the curator or guardian or as permitted by law (as the case may be), we will delete that Personal Data immediately, or will collect and/or disclose that Personal Data, only if we are able to rely on a legal basis other than the consent, or only if permitted by law.
4.1 Purposes for collection, use and disclosure of Personal Data
We collect, use and disclose your Personal Data for the following purposes:
4.2 Legal bases for collection, use, disclosure and/or transfer of Personal Data
We rely on the following legal basis to collect, use and disclose your Personal Data.
Data collection and use
For using charging station and includes to access charging station other our products, We will collect and use the following Personal Data:
We will share your data with the following persons or entities:
The EAAnywhere Application will request access to features on your phone, such as, camera or your location. The app will send you a notification requesting permission to use features on your phone, which you can allow or deny. Please note that if you choose to reject some features, the rejection may partly affect your use of the Application. You may also change permissions for each feature, depending on your permission. We may use your data for the following purposes:
In addition, we may disclose your Personal Data pursuant to the rules as required by law, such as, disclosures to government agencies, regulatory authorities, and disclosures requested by virtue of law, such as a request for information for litigation or legal action, a request from a private entities or other third parties involved in legal proceedings, where it is reasonably necessary to enforce our Terms and Conditions of Use, or when there is organizational restructuring, merger or divestment. In such case, we may transfer all or any of your Personal Data that we have collected to the relevant companies.
We may send and/or transfer your Personal Data to another person or external entities located in foreign countries, which may include cases where the storage is located outside of Thailand or the use of cloud services in which the destination country where your Personal Data is sent or transferred may not provide personal data protection standards at the same level as provided in Thailand. We will take reasonable steps and implement appropriate measures to ensure that there is an adequate protection level for Personal Data sent or transferred, and as required by law.
In the event that you withdraw your consent or do not provide us your consent to use your Personal Data for cases requiring your consent or you have deleted your Personal Data from our system, you may be prevented from receiving certain services from us, in particular, services relating to the Personal Data that you withdraw your consent or refuse to provide us your consent, or it may cause the services you receive from us to not be as efficient as they should be.
We will do our best, based on the capability of the relevant systems, to facilitate and process your request unless the fact appears that your request may violate privacy of other users, the laws, or system security policy, or that it is impossible to respond to the request of the registrant.
If you request us to delete your Personal Data from the system, we will use our best efforts to delete your information from our systems using current technology and system capabilities. However, such information may be saved or copied to our servers or backup systems as long as it is not contrary to law. This is for the purpose of data backup in case of errors, defects, system failures, any act with a malicious purpose against another person or software, as well as for the purposes of collection of evidence or to perform duties under the applicable laws. If you believe that our collection, use or disclosure of your Personal Data must be corrected to be in accordance with the personal data protection law, and if you wish to exercise your rights or have any questions about any of the following rights of the data subject, please inform us via EAAnywhere Customer Service Address: 89 AIA Capital Center Building, 16th Floor, Ratchadaphisek Road, Dindaeng, Bangkok 10400, Telephone no. 02-026-6133 email address at email@example.com.
You, as the data subject, have the following rights to your Personal Data subject to the conditions and exceptions prescribed by law.
In order to prevent unauthorized or unlawful loss, access to, use, alteration, correction or disclosure of your Personal Data, we have established and/or opted to use a system to collect, use, and disclose Personal Data, whether in hard copy, electronic files and/or any other form, with appropriate security measures, including organizational measures, technical measures and physical measures, covering the components of the relevant information system, taking into account the security implementation specified by the law on personal data protection in order to properly maintain confidentiality, integrity, and availability of the Personal Data according to the level of risk. This includes controlling access to Personal Data and critical information system components, appropriate handling of user access, determining user's responsibilities, putting in place appropriate measures for audit logging to detect access, alteration, correction or deletion of Personal Data. We also arrange the enhancement of knowledge and understanding related to Personal Data protection and security for personnel concerned.
However, we cannot guarantee that no defects or errors of any kind will arise as a result of the implementation of the aforesaid policies. We hereby reserve our right to deny any claim for loss or damage arising in any case.
Our website and/or Application may contain links to third-party websites, products and services. These third parties may collect certain information about your use of services. We are not responsible for the security or privacy of any of your information collected by such third party websites, applications, products or services. You should exercise due care when using their websites, applications, products and services, and carefully read their privacy policies.